Import / Export Tickets
Backup and transfer tickets in CSV or Excel format
Export Tickets
Download all tickets as CSV or Excel file
Import Tickets
Upload a CSV or Excel file to import tickets. Only title is required. Supported columns: ticket_number, title, description, status, priority, category, impact_score, want_or_need, who_is_impacted, assigned_to, assigned_by, submitter_name, due_date, estimated_hours, hours_invested